MyDoctorSaidMyDoctorSaid ("we", "our" or "the app") is committed to protecting your privacy and the security of your personal and health-related information. This Privacy Policy explains how we collect, use, store and protect your information when you use our medical visit recording and AI assistance app.
Recording Consent
⚠️ You are responsible for asking your doctor, clinic and any other participant for permission before recording. Recording laws vary by state and country. It is your responsibility to comply with all applicable laws regarding the recording of conversations.
Information We Collect
When you use MyDoctorSaid, we collect the following types of information:
- Account Information: Your name, email address and encrypted password when you create an account.
- Medical Visit Recordings: Audio recordings of the medical visits you choose to record, along with the transcripts generated from those recordings.
- Visit Details: Doctor's name, specialty, visit date and any AI-generated summary of your visit instructions.
- Chat Conversations: The questions you ask our AI assistant about your visit instructions. These conversations are not stored permanently after your session ends.
How We Use Your Information
We use your information solely to:
- Provide you with transcripts, summaries and AI-assisted organization of your medical visit instructions
- Answer your questions about your medical instructions through our AI assistant
- Let you share visit summaries with family members or caregivers when you choose to
- Read your medical instructions aloud using text-to-speech technology
⚠️ We do NOT sell your health-related information. Your medical data is never used to train AI models.
Service Providers
We do not sell your health-related information. We may share information with service providers that help us operate the app, such as secure hosting, transcription, AI processing, authentication, payments or customer support, subject to contractual confidentiality and security obligations.
These service providers are contractually required to protect your information and may only use it to perform services on our behalf.
Data Security
We take the security of your information seriously and implement the following measures:
- Encryption: All data is encrypted in transit (HTTPS/TLS) and at rest. Your password is hashed using industry-standard bcrypt with 12 rounds.
- Secure Storage: Audio recordings and data are stored on secure cloud infrastructure with access controls.
- Session Security: We use JWT-based authentication with secure session management.
- Audit Logging: We keep audit logs of account activity and data access for security monitoring.
Data Breach Notification
If we discover a breach of unsecured health-related information, we will notify affected users and regulators as required by applicable law, including the FTC Health Breach Notification Rule and any applicable state law.
Sharing Your Information
Your medical information is shared only when YOU choose to share it:
- You can share visit summaries with family members or caregivers through secure links that expire after 30 days.
- You can delete individual visits (which removes any associated shared links) from the app at any time.
- Shared links can only be accessed by people who have the specific link. They are not publicly searchable.
- Important: Anyone with a shared link can view the visit summary it contains. Only share links with people you trust.
Use of Artificial Intelligence
- MyDoctorSaid uses AI to transcribe audio recordings, generate visit summaries and answer questions about your medical instructions. AI transcription and summaries may contain errors or inaccuracies.
- AI-generated content is for informational purposes only and does not constitute medical advice.
- Always follow your doctor's actual instructions. If there is a discrepancy between what the AI says and what your doctor told you, follow your doctor's advice.
- For medical emergencies, call 911 (or your local emergency number) immediately.
Your Rights
You have the right to:
- Access: View all of your stored medical visit data at any time through the app.
- Export: Download a complete copy of all your data from Settings.
- Delete: Delete individual visits or your entire account and all associated data from Settings.
- Portability: Your data export includes all visits, transcripts and summaries in a portable format.
Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your data, contact us at: pathicainc@gmail.com